Get the IT Support You Need from £10 per User per month*
From cost savings to scalability and flexibility, our IT service management is tailored for your business. We provide a range of services focused on Microsoft 365 because that’s what we’re experts in, delivering and supporting customers since its release in 2011. This expertise translates to a level of support and operations that gives you the headspace to focus on running your business.
You can choose from optional add-on services for a comprehensive IT service package. These can also be delivered as standalone services (price varies on application).
- Boost your security with Enterprise Mobility + Security (EM+S) for identity and access management, threat protection and more.
- Enhance your communication with Teams Voice for seamless business communication.
- Work with our partner, Ontinue. Their Managed Security Operations Centre (SOC) provides 24/7 threat monitoring and incident response from within your Teams environment (requires Microsoft Defender for Endpoint & Sentinel)
Optimise Your Business Performance and Minimise Downtime
Our dedicated UK-based support team provides 1st to 3rd-line support, resolving everything from simple queries to intricate cloud-related technical problems. Our team knows Microsoft 365 and its various components and functionality inside out. We’ll ensure your business fully benefits from your investment in Microsoft 365, Dynamics 365 and Azure services.
Alongside Microsoft 365 and application support, we can also support your hardware and network systems. Our team of specialists will maintain and manage these crucial components of your infrastructure to ensure optimal performance and minimal downtime. Everything’s protected from your network to the health of your company’s hardware, including remote monitoring and management of servers.
If you’re leveraging virtualisation, our team can manage your VM environments. We provide regular maintenance, system updates and troubleshooting to keep your virtual systems running smoothly.
Key Features and Benefits
Managed IT services provide you with a series of cost savings, from avoiding the expenses associated with hiring and training an in-house IT team to paying salaries, providing benefits and the overhead of ongoing training costs. Additionally, predictable monthly fees from managed service providers make budgeting more straightforward and reduce the risk of unexpected IT expenses. Proactive maintenance and monitoring can also prevent costly downtime and data loss.
Cybersecurity can be a significant concern. Especially if your business is managing sensitive data. IT support and management offers you robust security measures such as firewall management, intrusion detection and ongoing security updates to protect against threats. This level of enhanced security will help safeguard sensitive business data and ensure business continuity.
Scalability and Flexibility
Benefit from the scalability and flexibility provided by managed IT services. As your business needs change, service levels and resources can be adjusted accordingly. This means you can scale up or down without the challenges and costs associated with hiring new employees, adapting to growth, technology changes or market fluctuations
Productivity Up, Troubleshooting Down.
Regular scheduled on-site time is provided as part of the service. Whether you’re office-based or hybrid, CPS engineers come to your location to resolve issues, deliver preventative maintenance (including patching) and provide in-person support.
As part of our service, we can provide support for Amazon Web Services (AWS), ensuring your cloud infrastructure is robust, secure and agile. Whether you're using AWS for storage, compute or other cloud services, our team can manage and troubleshoot to provide optimal performance.
Less time troubleshooting, more productivity.
Why choose CPS as Your Managed IT Services Partner
We recognise the unique nature of your business and its distinct challenges and requirements. Our collaborative approach ensures we understand and embrace your business objectives, enabling us to deliver a service tailored to your specific needs.
Our commitment goes beyond issue resolution. We offer proactive maintenance, performance assessments and regular updates to maintain the optimal health of your systems, pre-empting potential problems before they arise.
Our primary goal is to ensure you are secure in the knowledge that your applications are in capable hands. This enables you to concentrate on driving your business forward and fostering its growth and profitability.
Partner with CPS to ensure that your technology empowers your business.
Can Managed Services Sit Alongside My Existing IT Team?
Yes – our co-managed IT support offerings mean that you can supplement and fill the gaps in your team.
CPS work alongside existing IT teams to help you meet your business needs.
I Need Assistance To Support A Specific LOB Application, Can You Help?
I Don’t Know The Current Health Of My IT Estate, Is That A Problem?
No - As part of onboarding and discovery, CPS will thoroughly audit and explore your existing estate to support and develop an IT roadmap.
I Already Have An IT Support Partner, Is This A Problem?
No – CPS can work alongside existing partners to supplement your IT experience.
Can Anyone In The Business Call For Assistance?
Yes – our managed service offerings range from end-user support all the way through to critical systems and infrastructure management.