Increase Your Agility
Managed IT Support Services allows your organisation to extend or supplement its current IT support by increasing agility and allowing you to respond better to your business needs.
With CPS as your Managed Service Provider, we will handle everything, from new starters to complex security patching, as part of our bespoke IT support packages.
We have developed a managed IT support service that gives you control of your technology, and ensures it delivers the best possible value while focusing on your core business.
Scale Your Business
With managed support services in place, your organisation immediately expands in terms of breadth and depth within your IT support.
Through CPS’ managed services, your organisation can quickly scale up to meet increasing demand or leverage highly skilled analysts to extend your capabilities and provide peace of mind.
Our services include unlimited remote service desk support, on-site resource, proactive monitoring and much, much more.
Key Features and Benefits
- 1st to 3rd line IT service desk
- Onsite support
- IT Roadmap sessions
- Fixed costs
- Flexible agreements
- Proactive monitoring
- Dedicated account management
- Affordable alternative to building your own IT team
- Limited business downtime
- Always available
- Build IT strategy with experts
How We Can Help
CPS’ service desk will take on any IT support requirements you have, from fully managed end-to-end support to co-managed support working alongside your existing IT team.
We partner with you and can tailor a support service to deliver whatever is required, ensuring you pay only for what you need.
CPS can provide a cost-effective alternative to building and growing your in-house IT team through our Managed Services.
Tailored To Your Needs
CPS offers a range of services to support organisations from startups (SMB in a box) to enterprises.
Whether you have 5 seats or 50,000 seats, CPS has the tools and services to support you on your IT journey.
Our flexible approach means you’re not tied into services you don’t need or want. Enabling you to find the right solution that fits your budget and evolving business requirements.
Can Managed Services Sit Alongside My Existing IT Team?
Yes – our co-managed IT support offerings mean that you can supplement and fill the gaps in your team.
CPS work alongside existing IT teams to help you meet your business needs.
I Need Assistance To Support A Specific LOB Application, Can You Help?
I Don’t Know The Current Health Of My IT Estate, Is That A Problem?
No - As part of onboarding and discovery, CPS will thoroughly audit and explore your existing estate to support and develop an IT roadmap.
I Already Have An IT Support Partner, Is This A Problem?
No – CPS can work alongside existing partners to supplement your IT experience.
Can Anyone In The Business Call For Assistance?
Yes – our managed service offerings range from end-user support all the way through to critical systems and infrastructure management.