Unified Communications-as-a-Service

How we provide Unified Communications

By leveraging CPS’s highly available and resilient telephony architecture, we can deliver and simplify your organisation’s communication channels.

CPS hosts the telephony aspects as a service, with Microsoft Teams at the core.

This enables direct dial numbers and number porting capabilities to be delivered to the end-user, as well as full integration into your legacy PBX/Analogue or Contact Centre estate, which you might need to keep in situ.

We can also help unify your employees in calling, chat, meetings and collaboration in one place anytime, anywhere, on any device using Microsoft Team Telephony (PSTN).

• End-to-end hosted telephony solution from one single supplier
• Lower operational costs based on your current PBX
• No internal infrastructure or hardware needed
• No employment or IT overheads
• Maximised productivity by using a single architecture based on Microsoft Teams
• Employees can work in a secure environment anywhere in the world
• Reduced cost of infrastructure by using service on demand
• Built-in compliance certifications including ISO 27001, HIPAA, PCI, Cyber Security

As a Microsoft Gold Partner, CPS works hand in hand with Microsoft to deliver expertise for telephony when you need it.

CPS is also unique in being accredited with three Microsoft Advanced Specializations around telephony and Teams Meeting Rooms and Devices. We are one of only two Microsoft Partners in the UK to hold these accreditations.

We can support your needs with a fixed cost, per-user-per-month service covering consumption, management, and end-user support on the CPS UCaaS hosted platform.