Asset Advantage, an established provider of asset finance and business loans for small and medium enterprise organisations (SMEs), deliver tailored financial funding solutions. Asset Advantage has over fifteen years of supporting small businesses acquire equipment and grow their businesses. To maintain their high standards of service and deliver a seamless business operation, Asset Advantage partner with CPS, a globally recognised Managed Service Provider (MSP) and Microsoft Cloud Solution Partner, known for their Managed IT Support and IT advisory services.
The Solution
CPS, who is in the top 1% of Microsoft Partners globally, emerged as the ideal partner for Asset Advantage. CPS provide a comprehensive Managed IT Support Service, which includes:
- Proactive IT Support & Monitoring: CPS deliver vigilant and continuous monitoring of Asset Advantage's IT systems to detect and resolve issues before they impact business operations. Beyond monitoring, CPS provide proactive IT support, ensuring that potential problems are identified and addressed swiftly.
- Strategic Planning & IT Management: With regular strategic analysis and road mapping workshops, CPS work with Asset Advantage to develop their IT business plan. This has led to improved security, business processes, efficiencies and user experience.
- Knowledgeable and Friendly Team: CPS’ managed services team is a group of individuals with years of experience and are highly accredited engineers and IT professionals. They provide immediate and effective support, ensuring minimal disruption.
- Disaster recovery: Implementation of regular disaster recovery testing to ensure business continuity and data integrity in the event of unforeseen disruptions.
Impact
The collaboration between Asset Advantage and CPS has resulted in several significant benefits:
Seamless IT Operations: The proactive nature of CPS’ Managed Service ensures that IT operations at Asset Advantage remain uninterrupted, allowing for smooth business operations.- Operational Cost Saving: The adoption of a fixed price Managed Service model allows Asset Advantage to leverage specialised expertise and advanced technologies without incurring the high costs associated with developing and maintaining these capabilities in-house.
- Maximising Microsoft Licensing: Working with CPS, Asset advantage are able to optimise their software investments. Leveraging expert guidance ensured compliance, avoided unnecessary costs, and provided access to advanced Microsoft features, enhancing overall productivity.
- Enhanced Security: Through ongoing security improvements, CPS ensure that Asset Advantage’s data and systems are safeguarded against potential threats, providing peace of mind and regulatory compliance.
Partnering with CPS has been transformative for us. Their strategic IT planning and roadmap sessions help us maintain a solid IT business plan. We’ve completely overhauled our IT systems, throughout the business, particularly leveraging CPS’s skills and experience in the Microsoft ecosystem. We have a relatively complex IT infrastructure because of our reliance on a number of bespoke systems, but CPS have taken this all in their stride. Good humour and likeability isn’t a substitute for service delivery, but CPS’s friendly and professional approach really works. They feel as much a part of our team as our own staff. - Philip Knight Credit & Risk Director - Asset Advantage
Conclusion
Asset Advantage’s collaboration with CPS has proven pivotal in delivering and sustaining a resilient IT infrastructure, enabling uninterrupted delivery of tailored financial solutions to SMEs. CPS’ proactive expertise ensures ongoing improvements and seamless operations, perfectly complementing Asset Advantage’s dedication to excellence and expansion.
For more information on how CPS can support your business with IT Support and Managed Services: