Enhanced Productivity
By integrating AI tools like Microsoft Copilot, we help your team work smarter, not harder. Copilot assists with tasks, provides insights, and boosts overall productivity.
Adoption & Change
At CPS, we get it – successful Adoption & Change Management is the secret sauce for smoothly integrating new technologies into your organisation.
Our approach taps into the power of Microsoft 365 tools to ensure that technological changes are not just accepted but fully embraced and utilised by your team.
We follow best practices and methodologies, such as the ADKAR model and the Prosci methodology, to guide our change management process and ensure a seamless transition.
What You'd Achieve
Improved User Adoption
Our tailored change management strategies, including the Prosci methodology, ensure that users are fully onboarded and comfortable with new technologies. This includes comprehensive training and support to help users adapt quickly.
Cost Savings
Effective change management reduces downtime and increases the return on investment for new technologies. By minimising disruptions, we help you achieve your business goals more efficiently.
Increased Security
Microsoft 365 offers robust security features, ensuring your data is protected throughout the transition. Our approach includes implementing best practices for data security and compliance.
Who We've Helped
View All
The Law Society
The Law Society partnered with CPS to implement a Digital Workplace, enhancing collaboration and security. This transformation improved productivity and member services, despite tight timelines and change fatigue.
Falmouth University
Falmouth University partnered with CPS to enhance digital communication and collaboration using Microsoft 365. This transformation enabled rapid online learning adaptation during COVID-19, improving efficiency.
His Majesty’s Prison and Probation Service
HMPPS faced a flood of project requests, each with its own manual process. They needed a solution to streamline and automate the submission, approval, and conversion of these requests into active projects.
Technologies We Utilise
Microsoft 365
Tools like Teams, SharePoint, OneDrive, and Exchange are used to improve communication and collaboration within your organisation. For example, Microsoft Teams enables real-time collaboration and communication, reducing the need for lengthy email threads and meetings.
Power Platform
Leveraging Power Apps, Power Automate, and Power BI for business productivity. These tools help automate processes, create custom applications, and gain insights from data. For instance, Power Automate can streamline repetitive tasks, freeing up time for more strategic activities.
AI and Microsoft Copilot
Integrating AI capabilities to assist with tasks, provide insights, and enhance overall productivity. Microsoft Copilot helps users by generating content, summarising information, and providing recommendations. For example, Copilot can automate routine tasks, allowing employees to focus on higher-value work.
The Prosci® ADKAR® Model
Your journey with us
Let’s break down the journey with the Prosci® ADKAR® Model. Think of it as a roadmap to guide your team through the exciting journey of adopting new tech.
By tailoring each ADKAR element, you can ensure a smooth and successful transition.
Remember, always make the change an exciting and enjoyable adventure for everyone involved to get the most buy in.
Prosci® ADKAR® Model
Awareness
Sparking interest
Understand the scope and impact of the change, identify key stakeholders, and develop a strategic vision to ensure everyone is on the same page on why the change is happening.
Get your early adopters and advocates excited about the new tech.
Share the benefits, the risks of not changing, and why this new tech is a game-changer.
Desire
Building the buzz
Get everyone on board. Address concerns, show cool features, and highlight how it will make their lives easier.
Identify and engage sponsors to champion the change with a robust sponsorship model
Create a buzz and make them feel like they’re part of something exciting.
Knowledge
Learning the ropes
Equip any new users with the skills and know-how to use the new tech.
Think of it as a fun training camp – hands-on sessions, user manuals, and e-learning modules.
Make it interactive and enjoyable with regular check-ins to see how its going.
Ability
Putting it into practice
Outline activities and resources needed, including communication strategies, employee training programmes (e.g. a digital adoption platform), and support mechanisms.
Provide support, coaching, and practice opportunities.
Be patient, offer help when needed, and celebrate progress.
Reinforcement
Making it stick
Ensure the change sticks and becomes part of the routine. Recognise and reward efforts, address any remaining resistance, and make adjustments as needed.
Assess effectiveness, diagnose gaps in knowledge of the new systems, and manage resistance.
Celebrate the grand finale of a successful journey!
Ready To Transform?
Lets take the first step
Schedule a consultation with our experts to discuss your specific needs and learn how our Adoption & Change Management services can transform your organisation and help you achieve your goals.
Let’s embark on this exciting journey together and make change happen!
Frequently Asked Questions
How long does the technology adoption process take?
What types of change management services do you offer?
How do you handle resistance to change?
What is the typical timeline for a technology adoption project?
How do you ensure effective communication during the change process?
What is the role of project management in change management?
Why are transformation projects important in aligning expectations and integrating teams?