Solutions for Government
Empowering Local and Regional Government Through Digital Services
Helping councils improve citizen services, reduce costs, and build digital resilience
Across the UK, local and regional government is being asked to do more with less. Whether it’s responding to increased demand for housing, modernising internal operations, or improving community engagement, councils face mounting expectations, yet often without the resources to match.
Outdated systems, fragmented departments, and the pressure to meet compliance and transparency obligations can slow down progress. But public service innovation doesn’t have to mean large-scale disruption. By using the right digital tools, councils can simplify operations, improve citizen outcomes, and future-proof the way they serve their communities.
At CPS, we help borough, county, and unitary authorities harness the power of Microsoft technology to enable smarter collaboration, better service delivery, and sustainable digital transformation, without compromising on accountability or compliance.
Government Challenges We Commonly See:
We regularly work with councils navigating challenges such as:
- Rising demand for services without proportional increases in budget
- Disconnected departments working in silos with limited system integration
- Manual, paper-based processes slowing down service delivery
- Complex compliance with GDPR, PSN, and public sector governance
- Cybersecurity risks that threaten citizen data and service continuity
- Legacy systems that are expensive to maintain and difficult to integrate
- Security vulnerabilities due to outdated technology
- Fragmented data across departments making service delivery inefficient
- Frontline staff unable to access real-time data for decision-making
- Economic and political pressures to deliver more with shrinking budgets
- Difficulty achieving ROI on digital investments without modern platforms
Do these sound familiar?
Don’t worry you’re not alone. This is where we come in. Our approach is to help local authorities overcome these barriers through proven, cost-effective Microsoft solutions, tailored to their needs.
Software and Solutions We Offer Government Organisations
Modern Work
(Microsoft 365, Teams, Copilot)
When your teams work together better, your citizens feel the difference. Our Modern Work solutions help council departments, from planning to adult social care, collaborate securely and efficiently. Microsoft 365 and Teams create one hub for communication and knowledge sharing, while Copilot simplifies admin tasks like drafting emails, creating agendas, and summarising meetings.
Challenges Addressed:
- Inconsistent internal communication between departments and services
- Reliance on manual processes for updates and document creation
Key Benefits:
- Better coordination across teams, offices, and partner organisations
- Significant time savings through AI-generated content and automation
What You Gain:
A more agile, productive, and responsive council that delivers joined-up services to residents, without the burden of constant admin.
Interested in discussing your Government
Organisation's needs?
Get in touch with us today – click below to complete a form and we will call you back.
Managed IT Services
Maintaining secure and efficient IT shouldn’t require overstretched internal teams or expensive contracts. Our Managed IT Services give councils the proactive support they need, whether for day-to-day operations or strategic transformation. We ensure systems remain up-to-date, compliant, and secure, backed by a team that understands the public sector landscape.
Challenges Addressed:
- Lack of internal IT capacity to meet growing digital demands
- Outdated infrastructure increasing the risk of failure or inefficiency
Key Benefits:
- Regular updates, patching, and performance monitoring
- Quick support for incidents with minimal downtime
What You Gain:
A stable, resilient IT environment that supports service continuity, and lets your teams focus on what really matters: serving the public.
Business Applications
(Dynamics 365, Power Platform, Copilot)
Transform core council services with smart applications that reduce paperwork, improve transparency, and deliver services faster. Whether it’s benefits, housing, waste management, or licensing, we help councils build digital workflows that are easier for both residents and staff. AI-powered insights and centralised data help inform better decisions and allocate resources where they’re needed most.
Challenges Addressed:
- Slow, paper-heavy processes that frustrate citizens and staff
- Disjointed systems making it hard to track service performance
Key Benefits:
- Streamlined digital forms and case management
- Integrated dashboards for better visibility and accountability
What You Gain:
Modernised citizen services that are faster, more accessible, and data-driven, resulting in better outcomes and more satisfied residents.
Interested in discussing your Government Organisation's needs?
Get in touch with us today – click below to complete a form and we will call you back.
Project Portfolio Management (PPM)
Every council juggles a portfolio of strategic programmes, from regeneration and housing to digital transformation and climate goals. Our PPM solutions give you full oversight of every initiative, helping you track delivery, manage risks, and ensure alignment with political and budget priorities. It’s all about turning ambition into action, on time and on budget.
Challenges Addressed:
- Fragmented planning leading to delays or duplication
- Lack of visibility across programmes and resource use
Key Benefits:
- Clear dashboards for programme status, spend, and risks
- Prioritisation tools that align with strategic council objectives
What You Gain:
Confidence that your investments are delivering impact, and you have the data to prove it to stakeholders, members, and the community.
AI & Automation (Copilot Studio, Power Automate)
Free up staff from repetitive tasks so they can focus on meaningful work. With automation and AI tools, councils can handle FOI requests, complaints, and form submissions more efficiently, while AI assists with email responses, reporting, and citizen updates. It’s not about replacing people, it’s about giving them time to focus on service quality and innovation.
Challenges Addressed:
- Admin-intensive tasks consuming frontline time
- Risk of missed SLAs and slow citizen response rates
Key Benefits:
- Increased speed and consistency in public-facing interactions
- Reduced pressure on overstretched teams
What You Gain:
A leaner operation with faster responses, better compliance, and a more engaged workforce, all while improving the resident experience.
Government Organisations We Support
Data & Security
Public trust relies on secure, transparent handling of personal data. With Microsoft’s security stack, we help councils safeguard everything from council tax records to planning applications. With full support for GDPR, PSN, and role-based access, our solutions ensure sensitive information is only accessed by those who need it, and always protected.
Challenges Addressed:
- Complex data governance requirements and regulations
- Increasing frequency and sophistication of cyber attacks
Key Benefits:
- End-to-end encryption and proactive threat monitoring
- Compliance with public sector frameworks (GDPR, PSN, NCSC)
What You Gain:
Robust protection that underpins citizen trust, and ensures you stay ahead of governance and compliance demands.
Why CPS for Local and Regional Government?
We’ve worked with councils across the UK to simplify service delivery, modernise operations, and deliver tangible results for citizens. Our deep understanding of local government challenges, from funding pressures to policy change, means we deliver solutions that are both practical and sustainable.
With CPS, you benefit from:
- A Microsoft Solutions Partner with expertise in public sector digital transformation
- Specialists in secure collaboration, automation, and data management
- A discovery-led approach that tailors every project to your needs and budget
- Proven success helping authorities reduce turnaround times, improve transparency, and boost team productivity
We’re more than a vendor, we’re a strategic partner who shares your commitment to better public services.
Ready to Discuss Your Government Organisation Needs?
Complete the form opposite and we will call back you back within 24 hours.
We are business consultants, not sales people! We aim to provide you with the most suitable solution to meet your business needs based on our conversations. Put your trust in the experts and help your business grow.
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