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Microsoft Power Pages:
Deliver Digital Experiences That Work For Everyone

Create Secure Digital Experiences That Connect People, Data And Services

Build secure, low-code websites, customer portals and self-service experiences with Microsoft Power Pages. Empower customers, partners and employees to interact with your organisation anytime, anywhere.

Today’s users expect more than just a website. Customers want to access information, submit requests and track progress online.

Partners need secure access to shared data and business processes. Employees expect intuitive self-service experiences that reduce administration and improve productivity.

Unfortunately, many organisations still rely on disconnected portals, paper-based forms or expensive bespoke web development that is difficult to maintain and slow to evolve.

Microsoft Power Pages enables organisations to rapidly create secure, data-driven websites that connect directly to Microsoft Dataverse, Dynamics 365 and the wider Microsoft ecosystem.

At CPS, we help organisations design and deliver modern digital experiences that improve customer engagement, streamline business processes and reduce operational costs.

Why Power Pages?

Power Pages is Microsoft’s low-code platform for creating secure external websites and self-service portals.

Whether you’re building a customer portal, supplier hub, citizen service, booking platform or partner site, Power Pages enables you to deliver connected digital experiences without the complexity of traditional web development.

Combined with Microsoft Dataverse, Power Platform, Copilot Studio and AI, Power Pages becomes far more than a website, it becomes a digital front door to your organisation.

The Challenges Organisations Face

Many organisations struggle to provide secure, connected digital experiences that meet modern user expectations.

  • Legacy Websites – Traditional websites are often difficult to update, disconnected from business systems and unable to support interactive customer services.
  • Manual Processes – Many customer requests still rely on emails, phone calls or paper forms, increasing administrative effort and delaying responses.
  • Disconnected Customer Experiences – Customers are forced to move between multiple systems, repeat information and contact different departments to complete simple tasks.
  • Slow Development – Building bespoke portals can be expensive, time-consuming and difficult to maintain.
  • Security & Compliance – Providing secure access to business data while protecting sensitive information remains a key challenge.

The Evolution Of Digital Experiences

Websites have evolved.

They are no longer simply places to publish information.

Modern digital experiences enable customers, employees and partners to interact directly with business systems, complete transactions and access services online.

The next evolution is AI-powered digital experiences, where websites can answer questions, automate requests and guide users through complex processes using intelligent agents.

Microsoft Power Pages

Build Connected Digital Experiences

Power Pages enables organisations to rapidly create secure, responsive websites that integrate directly with business data and applications.

  • Customer Portals – Provide customers with secure access to services, requests, case updates and account information.
  • Partner Portals – Enable suppliers, distributors and partners to collaborate securely through connected digital experiences.
  • Employee Self-Service – Create portals that simplify internal processes such as onboarding, HR requests and IT support.
  • Online Forms – Replace paper forms and manual processes with secure digital submissions.
  • Secure Authentication – Protect sensitive information using Microsoft Entra ID and enterprise-grade security controls.
  • Dataverse Integration – Connect websites directly to Microsoft Dataverse, ensuring users always access trusted and up-to-date information.

Microsoft Copilot & AI For Power Pages

Create Smarter Digital Experiences

Microsoft Copilot and AI capabilities make it easier than ever to build and enhance digital experiences. Copilot can help:

  • Build Websites Faster – Generate pages, layouts and content using natural language prompts.
  • Create Forms – Quickly design secure online forms that connect directly to business data.
  • Generate Content – Produce website copy, FAQs and customer guidance more efficiently.
  • Improve User Experiences – Recommend improvements that enhance accessibility, navigation and engagement.
  • Accelerate Development – Reduce the time required to design, build and publish modern websites.

The result is faster delivery, improved user experiences and lower development effort.

From Websites To Intelligent Digital Services

Modern websites should do more than display information.

By combining Power Pages with Microsoft Copilot Studio and AI Agents, organisations can create intelligent digital experiences that actively support users.

Examples include:

Customer Support Portals

Allow customers to log requests, check progress and receive AI-assisted support.

Citizen Services

Provide online access to public services, applications and information.

Supplier Portals

Enable suppliers to submit documentation, track orders and collaborate securely.

Membership & Community Sites

Create secure portals for members, volunteers and stakeholders.

Booking & Registration Platforms

Simplify appointments, event registrations and online service requests.

Connected With The Microsoft Ecosystem

Power Pages integrates seamlessly with Microsoft’s business applications and data platform.

This enables organisations to create secure digital experiences that are fully connected to the systems powering the business.

Common Power Pages Use Cases

Power Pages can support organisations across every sector.

  • Customer Self-Service – Enable customers to access information, submit requests and manage interactions online.
  • Local Government & Public Sector – Provide secure citizen portals for applications, requests and digital services.
  • Housing Associations – Allow tenants to report repairs, access documents and manage tenancy information online.
  • Healthcare – Deliver patient portals that improve communication and streamline service access.
  • Professional Services – Create secure client portals for collaboration, document sharing and project updates.
  • Membership Organisations – Provide members with personalised access to services, resources and community content.

Business Outcomes

  • Improve Customer Experiences – Deliver modern, intuitive and self-service digital experiences that make it easier for customers to engage with your organisation.
  • Reduce Administrative Effort – Digitise forms, automate requests and eliminate manual processing across customer-facing services.
  • Accelerate Service Delivery – Provide users with 24/7 access to information and services while reducing response times.
  • Strengthen Security – Protect sensitive information through enterprise-grade authentication, role-based access and Microsoft security capabilities.
  • Reduce Development Costs – Create scalable digital experiences without the time and expense of traditional web development.
  • Enable Intelligent Engagement – Combine websites with AI, automation and connected data to create smarter, more responsive digital services.

CPS showed exactly what the system could do for us and how good the cost case was. We see how Project Online would work alongside Power Automate, enabling us to build out Power Apps to make our project management flexible and responsive, and that Power BI could provide insightful reports and forecasts.

Emeka Vishal Onyearugbulem
Project Manager & PMO Team Leader

Why CPS?

We Build Connected Digital Experiences — Not Just Websites

Many organisations use Power Pages to publish online information.

CPS helps organisations create intelligent digital experiences that connect customers, employees and partners directly to business processes, applications and data.

By combining Power Pages with Microsoft Power Platform, Dataverse, Dynamics 365, Copilot Studio and AI, we create secure, scalable digital services that deliver measurable business value.

Why Organisations Choose CPS

✔ Microsoft Power Platform Specialists

✔ Power Pages Experts

✔ Customer Portal & Self-Service Specialists

✔ Microsoft Copilot & AI Experts

✔ Dynamics 365 Integration

✔ Dataverse & Power Automate Specialists

✔ Governance & Security Expertise

✔ Adoption & Managed Services

Whether you’re modernising a customer portal, creating digital public services or building secure partner experiences, CPS helps you deliver connected digital transformation.

Build Digital Experiences That Do More.

Modern websites should do more than share information—they should connect people, processes and data.

With Microsoft Power Pages, organisations can deliver secure, intelligent and connected digital experiences that improve customer engagement, reduce operational effort and support long-term digital transformation.

Whether you’re creating a customer portal, citizen service or partner platform, CPS can help you unlock the full potential of Microsoft Power Pages.

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    Frequently Asked Questions

    What is Microsoft Power Pages?
    Can Power Pages connect to Dynamics 365?
    Is Power Pages secure?
    Can AI be integrated into Power Pages?
    Can Power Pages replace our existing customer portal?
    How can CPS help?