Administrative Burden
Officers spend significant time completing reports, updating systems and managing information.

Police forces face increasing demand, growing operational complexity and rising public expectations.
Officers are expected to respond faster.
Investigations generate more digital evidence than ever before. Information must be shared securely across teams, departments and partner agencies.
At the same time, forces must improve efficiency, reduce administrative burden and maximise frontline capacity.
The challenge is clear: How do police organisations provide better outcomes for communities while operating with finite resources?
At CPS, we help police forces modernise operations, improve information access and unlock the value of Artificial Intelligence through Microsoft’s secure technology ecosystem.
Our focus is simple:
Helping officers spend more time policing and less time managing administration.

Police forces are operating in an increasingly demanding environment where rising service demand, growing volumes of digital evidence and increasing public expectations place significant pressure on frontline and support teams.
At the same time, forces must balance operational effectiveness, public trust and financial constraints while ensuring officers and staff have secure access to the information they need to make informed decisions quickly.
While every force has its own priorities, many face common challenges that impact efficiency, collaboration and service delivery.
The operational environment continues to evolve.
Police forces face increasing pressure across:
Officers spend significant time completing reports, updating systems and managing information.
The volume of digital information continues to increase dramatically.
Critical information often exists across multiple systems and departments.
Forces must maximise operational effectiveness while managing resource constraints.
Citizens increasingly expect faster, digital-first engagement.
Use cases include:
Investigation Support
Reduce time spent reviewing and summarising information.
Knowledge Access
Provide officers with faster access to policies, procedures and operational guidance.
Statement & Report Assistance
Reduce administrative effort.
Intelligence Analysis
Surface relevant information and patterns more quickly.
Public Contact Services
Improve citizen engagement and enquiry management.
Through Microsoft Copilot, Copilot Studio, Agent Factory and AgentOps, CPS helps forces adopt AI securely and responsibly.
Our solutions help forces:
Security is fundamental.
Our expertise includes:
Helping forces protect sensitive information while enabling operational agility.











We’ve worked with police and law enforcement across the UK to simplify service delivery, modernise operations, and deliver tangible results. Our deep understanding of public safety organisation challenges, from paperwork overload to safe AI adoption, means we deliver solutions that are both practical and sustainable.
With CPS, you benefit from:
We’re more than a vendor, we’re a strategic partner who shares your commitment to better public services.
We understand the challenges facing modern policing.
Our expertise spans:
Helping forces become more connected, productive and intelligence-led.
Deliver Better Outcomes For Communities
The future of policing depends on providing officers with the information, tools and intelligence they need to act effectively.
Through AI, data and secure digital platforms, CPS helps police forces improve operational effectiveness while reducing administrative burden.
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