Great Technology Needs Great Employee Experiences
Technology alone doesn’t transform organisations. People do.
As organisations embrace hybrid working, AI and digital transformation, employees need more than productivity tools. They need access to knowledge, learning, communication and support that helps them adapt to new ways of working.
Microsoft Viva brings together employee experience, organisational knowledge, learning and wellbeing into a single platform that’s integrated directly within Microsoft Teams and Microsoft 365.
Create a more connected, engaged and productive workforce with Microsoft Viva. Improve communication, learning, knowledge sharing and employee experience while helping your organisation embrace AI with confidence.
At CPS, we help organisations use Microsoft Viva to improve employee engagement, accelerate AI adoption and create workplaces where people feel connected, informed and empowered to do their best work.
Why Microsoft Viva?
Employee experience has become a strategic priority. Organisations that invest in communication, learning and engagement consistently see improvements in productivity, collaboration and organisational performance.
Microsoft Viva helps organisations:
- Improve Employee Engagement: Keep employees connected to organisational news, resources and culture through personalised digital experiences.
- Support Continuous Learning: Make learning accessible within the flow of work, helping employees develop new skills without leaving Microsoft Teams.
- Strengthen Knowledge Sharing: Connect people with trusted information, expertise and organisational knowledge.
- Accelerate AI Adoption: Support employees as they embrace Microsoft 365 Copilot and AI-powered ways of working.
- Improve Employee Experience: Create a workplace where employees feel informed, supported and connected wherever they work.
The Challenges Organisations Face
Today’s organisations face increasing pressure to support employees while adapting to new technologies and changing ways of working.
- Disconnected Employee Experiences: Information, communications and resources are often spread across multiple platforms, making it difficult for employees to stay informed.
- Knowledge Silos: Critical expertise and organisational knowledge are frequently difficult to find, slowing productivity and collaboration.
- Learning & Skills Gaps: As technology evolves, organisations need faster and more effective ways to develop workforce capability.
- Change Fatigue: Employees are continually adapting to new tools, processes and ways of working, making engagement more challenging.
- AI Readiness: Successfully adopting AI requires communication, training and ongoing employee support, not just technology deployment.
The Evolution Of Employee Experience
Employee experience has evolved far beyond internal communications.
Modern organisations need platforms that help employees collaborate, learn, discover knowledge and adapt to continuous change.
As AI becomes embedded into everyday work, Viva is evolving into the platform that supports employee engagement, learning and adoption across the entire Microsoft ecosystem.
Microsoft Viva Suite: The Employee Experience Platform For The AI Era
A Connected Employee Experience Platform
Microsoft Viva brings together a suite of applications that help organisations improve communication, learning, employee engagement, knowledge sharing and business performance, all within Microsoft Teams and Microsoft 365.
Whether you’re improving internal communications, supporting AI adoption or creating a stronger employee experience, Viva helps employees stay informed, connected and productive throughout the working day.
Plan, publish and measure internal communications across multiple Microsoft 365 channels from a single location. Viva Amplify helps communication teams deliver consistent messaging while understanding employee engagement through built-in analytics.
Microsoft Viva & AI
Helping People Thrive In The AI Workplace
Successful AI adoption isn’t just about deploying Microsoft 365 Copilot.
It’s about helping people understand how AI can improve the way they work.
Microsoft Viva plays a vital role by supporting communication, learning and employee engagement throughout the AI transformation journey.
Viva helps organisations:
- Accelerate AI Learning: Provide employees with learning resources that build confidence using Microsoft Copilot and AI.
- Improve Knowledge Discovery: Make trusted organisational knowledge easier to find and use.
- Support Organisational Change: Communicate new initiatives effectively and keep employees informed throughout transformation programmes.
- Increase Engagement: Encourage employees to embrace new technologies through collaboration and shared experiences.
- Build An AI-Ready Culture: Create an environment where people feel confident working alongside AI.
Connected Across
The Microsoft Ecosystem
Microsoft Viva delivers greater value when connected to the wider Microsoft platform.
- Microsoft Teams: Deliver communications, learning and employee engagement within the collaboration hub employees use every day.
- SharePoint: Power Viva Connections with modern intranets, organisational news and knowledge management.
- Microsoft 365 Copilot: Support AI adoption by combining learning, communication and organisational knowledge.
- Microsoft Places: Create better workplace experiences that connect people, offices and hybrid working.
- Microsoft 365: Bring together productivity, collaboration, communication and employee experience into one connected platform.
- Microsoft Entra & Security: Ensure employee experiences are delivered securely while protecting organisational information.
A Microsoft Viva Overview
Common Microsoft Viva Use Cases
- Human Resources: Improve onboarding, employee communications, learning and engagement across the workforce.
- Executive Leadership: Communicate organisational priorities, strengthen culture and support strategic change initiatives.
- IT & Digital Teams: Support technology adoption, AI enablement and digital transformation programmes.
- Learning & Development: Deliver continuous learning experiences that help employees develop new skills and capabilities.
- Hybrid Workforces: Keep distributed teams connected through communication, collaboration and shared organisational knowledge.
- Every Employee: Access learning, company news, resources and organisational knowledge directly within Microsoft Teams.
Business Outcomes
- Improve Employee Engagement: Create a workplace where employees feel informed, connected and aligned with organisational goals.
- Accelerate AI Adoption: Support employees through learning, communication and change management that builds confidence in AI.
- Strengthen Organisational Culture: Encourage collaboration, knowledge sharing and stronger connections across departments and locations.
- Improve Knowledge Sharing: Help employees find trusted information quickly, reducing duplication and improving productivity.
- Increase Productivity: Reduce the time spent searching for information while enabling employees to work more effectively.
- Create A Better Employee Experience: Build an environment where people have the tools, knowledge and support they need to succeed.
Why CPS?
We Transform Employee Experience, Not Just Microsoft Viva
Successful employee experience programmes are about more than technology.
They’re about creating environments where people can communicate, collaborate, learn and embrace change with confidence.
CPS combines Microsoft Viva with Microsoft 365, SharePoint, Teams, Microsoft Places and Microsoft 365 Copilot to help organisations create connected workplaces that improve employee engagement and prepare people for the future of AI-powered work.
Why Organisations Choose CPS
- Microsoft Modern Work Specialists
- Microsoft Viva Experts
- Employee Experience Transformation
- Microsoft 365 Copilot Adoption
- SharePoint & Intranet Specialists
- Change Management & Adoption Assurance
- Knowledge Management Consultants
- AI Readiness & Workforce Enablement
Whether you’re improving employee engagement, modernising your intranet or preparing your workforce for AI, CPS can help you maximise the value of Microsoft Viva.
Put Your People At The Centre Of Transformation
Technology drives innovation—but people deliver results.
Microsoft Viva helps organisations create workplaces where employees feel connected, informed and empowered to embrace new ways of working.
Whether you’re improving employee engagement, supporting hybrid work or preparing your workforce for Microsoft 365 Copilot and AI, CPS can help you unlock the full value of Microsoft Viva.
Ready To Create A Better Employee Experience?
Our Modern Work specialists can help you:
- Improve communication and employee engagement
- Strengthen learning and knowledge sharing
- Accelerate Microsoft 365 Copilot adoption
- Build an AI-ready workforce
- Create a connected, modern employee experience
- Book a Microsoft Viva Strategy Workshop