Adopt with Confidence
Led by Microsoft. Supported by CPS. Designed for Local Authorities and Local Public Services.
Public sector organisations continue to face rising demand, constrained budgets, and increasing pressure on workforce capacity. At the same time, expectations for faster, more accessible, and more responsive services are growing.
For Local Authorities and Local Public Services, the focus is no longer on if AI should be adopted, but how to do so in a way that is secure, governed, and delivers measurable outcomes.
Join peers from across the South West to explore how Microsoft 365 Copilot and agentic AI can be adopted responsibly to support staff and strengthen the public services they provide.
Date: Tuesday 19th May, 2026
Location: Firepool Centre for Digital Innovation, Trenchard Way, Taunton, TA1 1FH
Arrival Time: 9:00 AM Start: 9:45-10AM Finish: 4:00 PM
Register your place below.
Microsoft Copilot and AI Agents are already helping organisations:
- Reduce administrative workload across departments
- Improve consistency and accessibility of information
- Support faster, more informed decision-making
- Enhance service delivery and user experience
- Enable teams to focus on higher-value, citizen-facing work
However, real impact depends on more than technology. Successful adoption requires clear governance, strong leadership, effective change management, and a structured approach to scaling.
This official Microsoft in-person event brings together leaders from across Local Authorities and Local Public Services to explore how organisations are moving from early pilots to real, organisation-wide value.
Microsoft will share strategic direction, roadmap insight, and responsible AI guidance. CPS will provide practical delivery experience, showcasing how organisations are successfully implementing and scaling Copilot and AI capabilities.
You’ll leave with a clear understanding of how to move forward, with confidence.
Secure Your Place
Register now to join peers from across Local Authorities and Local Public Services and move from pilot to public value with clarity and confidence.
Places are limited to ensure meaningful discussion and peer exchange.
What You’ll Gain
- Microsoft’s Strategic View on AI in the Public Sector
Understand how Copilot and AI Agents are evolving, and what this means for your organisation.
- Where Value is Being Delivered Today
Explore real use cases across policy, service delivery, HR, finance, and operations.
- Responsible, Secure Adoption
Learn how to approach governance, compliance, accessibility, and ethical AI.
- From Pilot to Scalable Impact
Understand how to transition from experimentation to repeatable, measurable outcomes.
- Driving Long-Term Value
Discover how to support users, embed adoption, and maximise ROI across departments.
Who Should Attend
This event is designed for leaders and practitioners shaping digital and service transformation within Local Authorities and Local Public Services, including:
IT & Digital Leaders
Transformation & Modernisation Teams
Service Leads
Policy, HR, Finance, Housing, Revenues & Benefits
Accessibility & Inclusion Leads
Governance & Information Assurance Professionals
If you are responsible for productivity, service performance, workforce support, or digital strategy, this session is for you.
Speakers & Format
Expect a practical, collaborative, and insight-driven agenda including:
Microsoft keynote and roadmap update
What’s next for Copilot and AI Agents in the public sector ecosystem.Real-world insights from Local Authority speakers
Honest reflections on what has worked — and what they would do differently.Breakout discussions on governance and adoption
Practical conversations on change management, controls, assurance, and scaling.Accessibility and Responsible AI sessions
Ensuring inclusive, transparent, and accountable use of AI across services.CPS expertise on successful rollout
Proven approaches to implementation, assurance, and sustainable value realisation.
This is not a sales presentation. It’s a working conversation about how to adopt AI with confidence.
Event Agenda (subject to change)
| Arrival, registration & coffee | 9:00 - 9:30 |
| Welcome & outcomes for the day (Microsoft + CPS)
- Why “pilot → public value” matters now - How the day will run and what attendees should take away | 15mins |
| Microsoft keynote & roadmap update
- Copilot and AI Agents direction for Local Authorities and Local Public Services - What’s changing, what’s coming, and what to plan for | 45mins |
| Break | 15mins |
| Copilot vs AI Agents: where real value is being delivered
- Practical public‑sector use cases (admin reduction, knowledge access, reporting, automation) - What works well early, and what typically stalls | 45mins |
| Real‑world Local Authority insights
- Customer story and reflections - What they would do differently with hindsight Open Q&A | 45mins |
| Lunch & Networking | 45mins |
| Breakout discussions: Governance & adoption (working session)
Small‑group discussions focused on:
- Readiness, controls, assurance, and scaling - Change management and user confidence - Identifying 1–2 priority use cases per organisation | 45mins |
| Break | 15mins |
| Moving from experimentation to measurable outcomes (CPS)
- Frameworks for progressing beyond pilots - Turning isolated success into repeatable, organisation‑wide value - What “good” looks like at 30 / 60 / 90 days | 45mins |
| Panel discussion & open Q&A (Microsoft + CPS + customer)
- Practical questions on adoption, governance, funding, and prioritisation - Peer‑to‑peer discussion | 40mins |
| Accessibility & Responsible AI: embedding trust at scale
- Making AI inclusive, transparent, and accountable - Accessibility considerations for staff and citizens - Responsible AI principles in day‑to‑day delivery (not theory) | 35mins |
Why CPS for Local Government
Empowering the Local & Central Government with AI-Driven Innovation
At CPS, we’ve worked with councils and local authorities across the UK to modernise services, empower staff, and deliver measurable value through Microsoft technology. We understand the complexity of local government, from regulatory pressures and budget constraints to citizen demands for faster, more accessible services. Our deep partnership with Microsoft and proven experience in deploying Copilot, Power Platform, and Dynamics 365 make us the ideal guide for your AI journey.