Build Smarter Agents with the New Copilot Studio
Learn how to build smarter AI agents with the new Copilot Studio. See what’s changed, compare agent approaches, and understand how to select the right architecture for your business needs.
Published 02/09/2026
Author: The CPS Team

AI is moving quickly from experimentation to everyday business.
For many organisations, the first step has been introducing Microsoft Copilot and exploring how generative AI can improve individual productivity. But the next challenge is bigger.
How do you move from a handful of AI use cases to scaling AI across the organisation, securely, responsibly and with confidence?
That’s where Microsoft 365 E7, Microsoft’s Frontier Suite, enters the conversation.
E7 is designed for organisations looking to bring together productivity, AI, security, identity, governance and management as they move towards a more AI-powered workplace.
But not every organisation will be at the same point in its AI journey.
So, how do you know whether you’re ready?
Here are five signs that your organisation may be ready to take the next step.

If you’re already using Microsoft 365 E5, you have a strong foundation in place.
Your organisation already has capabilities spanning security, compliance and identity, alongside Microsoft’s core productivity tools.
The question may no longer be whether you have the foundations for AI. It may be whether those foundations are ready to support AI at scale.
As AI becomes more deeply embedded into everyday work, organisations need to think beyond individual Copilot licences and isolated use cases.
Microsoft 365 E7 brings together Agent 365 and the wider Entra Suite alongside Microsoft 365 capabilities, providing a more integrated foundation for organisations looking to scale AI.
If the answer is yes, your existing E5 investment could provide the foundation for the next stage of your AI journey.

Perhaps you’ve already run a Copilot pilot.
Maybe employees have started using AI to summarise meetings, draft content, analyse information or find answers faster. And perhaps you’ve started seeing measurable value.
That’s an important signal.
Once an organisation has demonstrated that Copilot can deliver real benefits, the conversation naturally shifts from:
“Should we use AI?” to: “How do we scale it?”
Scaling AI requires more than simply giving more people access. You need to consider adoption, governance, security, data and the way AI fits into everyday processes. This is also where the conversation can move beyond AI assistants towards AI agents.
Rather than simply helping an employee complete a task, agents can support workflows, automate processes and take action within defined boundaries.
E7 is designed to help organisations make AI a more integrated part of the Microsoft 365 environment as they move from experimentation towards wider adoption.
If you’ve already proven the value of Copilot, your organisation may be ready to think about AI as an organisation-wide capability rather than a standalone tool.

This could be one of the clearest indicators that your organisation is ready for the next stage of Microsoft’s AI journey. There’s an important difference between an AI assistant and an AI agent.
An assistant primarily helps a person. An agent can help perform work.
Agents can be designed to support specific roles, processes or business functions, potentially retrieving information, automating workflows, making recommendations and taking actions within defined permissions.
That creates enormous potential.
Imagine agents supporting:
But as the number of agents increases, so does the need to manage them…
This is where Agent 365 becomes particularly relevant.
Rather than treating agents as isolated experiments, organisations can begin thinking about their AI agents as part of a managed digital workforce, with visibility, governance and lifecycle management.
If agents are becoming part of your AI strategy, your organisation needs to think about more than what agents can do.
It needs to think about how agents will be governed at scale.

AI adoption doesn’t always wait for IT approval.
Employees are already experimenting with publicly available AI tools, browser-based assistants and consumer AI services to help them work faster.
This creates a familiar problem: Shadow AI.
Employees may be using AI without organisations having full visibility of:
The challenge isn’t necessarily to stop AI experimentation.
In many cases, the objective should be to enable innovation safely. That requires organisations to be able to discover AI usage, govern it, control access and monitor activity. This is where a more integrated approach to AI, security and governance becomes increasingly important.
Microsoft 365 E7 is positioned around helping organisations bring greater control and visibility to an increasingly AI-driven environment, helping reduce the risks associated with uncontrolled AI use while allowing employees to benefit from the technology.
If Shadow AI is already a concern, waiting for AI adoption to slow down isn’t necessarily the answer.
The better question may be how you create a governed environment where employees can innovate safely.

For some organisations, AI adoption comes with a higher level of scrutiny.
Financial services. Healthcare. Government. Legal services. Critical infrastructure.
And other organisations handling highly sensitive information all face significant requirements around security, privacy, compliance and data protection.
For these organisations, the conversation around AI cannot simply focus on productivity gains. It must also address risk.
This is where bringing productivity, security, identity, data protection and AI governance together becomes particularly important.
Microsoft 365 E7 is designed to provide a unified foundation for organisations looking to scale AI while maintaining the security and governance controls required in more regulated or risk-sensitive environments.
If the answer is yes, AI readiness isn’t just about adopting new technology. It’s about being able to innovate without compromising trust.

If you’re considering how Microsoft 365 E7 could support your organisation’s AI journey, start with our on-demand webinar:
Is Your Microsoft 365 Ready for AI? Preparing for Microsoft’s Frontier Suite
In Webinar 1, we explore what Microsoft’s Frontier Suite means for organisations, how the Microsoft 365 landscape is evolving and what E3 and E5 customers should be thinking about now.
And if you’d like to understand where your organisation currently stands, speak to our team about your Microsoft 365 and AI readiness.