University of Derby
The University of Leeds partnered with CPS to tackle project pipeline overload, implementing a robust PMO model. This improved project prioritisation, reporting, and overall efficiency.
Insights
Transforming Healthcare with Technology: The CPS Approach
Published 20/05/2025
Author: CPS Team
The healthcare sector is under immense pressure. From rising patient demands to complex regulatory requirements, healthcare leaders face daily challenges to deliver exceptional care while ensuring smooth operations. But what if technology could help ease that burden? What if the right solutions could not only streamline operations but also improve patient outcomes?
At CPS, we believe in the power of technology to transform healthcare organisations. We’re here to help you stay ahead of the curve, using technology not just to survive, but to thrive. Whether you’re a small clinic or a large NHS Trust, our tailored solutions are designed to simplify processes, reduce administrative burdens, and protect your data, so you can focus on what matters most: delivering outstanding care.
Let’s explore how we can help you achieve more with technology that works for you and your patients.
Healthcare Challenges We’re Solving: Real Problems, Real Solutions
Every healthcare organisation faces its own set of challenges, but there are common threads running through them:
- Manual, Time-Consuming Tasks: From booking appointments to managing patient records, a lot of administrative work is still done by hand, leading to wasted time and errors.
- Disconnected Systems: Many healthcare organisations struggle with siloed systems that don’t talk to each other. This can cause delays, miscommunication, and missed opportunities.
- Cybersecurity Risks: With patient data more vulnerable than ever, cybersecurity breaches are a real threat that can damage your reputation and your bottom line.
- Collaboration Challenges: Healthcare teams often work across different departments or locations, making effective collaboration and quick decision-making a logistical challenge.
These challenges are holding your organisation back, but technology can help overcome them. Let’s dive into how CPS can support you with solutions that are both practical and innovative.
CPS: Your Partner in Healthcare Transformation
At CPS, we understand that healthcare is more than just a job — it’s a mission. We’ve partnered with NHS Trusts, care homes, clinics, and healthcare providers to implement solutions that truly make a difference. Our team speaks your language, understands your challenges, and knows what it takes to create a healthier, more efficient future for healthcare.
We don’t just sell technology; we’re invested in your success. Here’s how we can help you build a brighter, more efficient future:
Our Healthcare Solutions: Transforming the Sector, One Step at a Time
Modern Work: Helping Healthcare Teams Work Smarter
The Challenge: Healthcare teams, from clinical staff to admin, are often dispersed — making communication and collaboration a real headache. The result? Delays in patient care, poor decision-making, and wasted time.
How CPS Helps:
- Microsoft Teams: Keep everyone connected — whether they’re on the ward, working remotely, or at a different location. Virtual clinics, remote consultations, and instant messaging keep your team informed and coordinated.
- Copilot: Automate routine administrative tasks like report generation and patient documentation. This means less time spent on non-clinical work, and more time focused on patient care.
The Benefit: Your teams can collaborate seamlessly, whether in-person or remotely, improving patient care and staff productivity. And for clinical staff, that means more time for what matters — patients.
Managed IT Services: Strategic Support for Long-Term Success
The Challenge: Healthcare IT systems need to be up and running at all times. But too many organisations wait for something to break before addressing problems. The real question is: how can you stay ahead of issues before they happen?
How CPS Helps:
- Proactive IT Planning: We provide strategic support during business hours, helping you manage risk and plan for the future, rather than just reacting when things go wrong.
- Compliant IT Services: We ensure your IT infrastructure is aligned with NHS standards and ready to support your digital transformation journey.
The Benefit: We don’t work in the middle of the night, but we do help you plan ahead. Our approach is about making your IT systems resilient and secure, with ongoing monitoring and support that gives you peace of mind.
Business Applications: Streamlining Admin to Focus on Care
The Challenge: Manual processes like patient referrals, billing, and staff rostering are slow, error-prone, and keep your teams from focusing on what they do best: patient care.
How CPS Helps:
- Power Platform: Automate tedious tasks like form-filling and data entry, so your team spends less time on admin and more time with patients.
- Dynamics 365: Centralise your patient records, financials, and scheduling, making it easier to manage all aspects of your organisation from one place.
The Benefit: More efficient processes, reduced errors, and a team that can focus on improving patient outcomes instead of drowning in paperwork.
Project Portfolio Management: Staying on Track with Transformation
The Challenge: Healthcare organisations are constantly undergoing digital transformations. But with so many projects on the go, it can be tough to maintain visibility and ensure things stay on track.
How CPS Helps:
- Microsoft Project for the Web: We help you keep projects organised and on track, with real-time visibility into progress and accountability at every level.
- Power Platform: Standardise project reporting to ensure that every initiative aligns with your strategic goals.
The Benefit: Clear oversight of your transformation projects, from system upgrades to new software implementations. Stay on top of deadlines, budgets, and outcomes, with full visibility into every stage of the process.
AI & Automation: Taking the Burden Off Clinical Teams
The Challenge: Clinical staff are often overwhelmed with administrative tasks like data entry and report generation, taking valuable time away from patients.
How CPS Helps:
- Copilot Studio: Automate routine clinical tasks like managing patient queries, updating records, and processing reports. This means your clinicians can focus on care, not paperwork.
- AI Workflows: Speed up critical processes, from triaging reports to making quicker decisions — all with the power of intelligent AI.
The Benefit: Faster, more accurate clinical workflows and more time spent with patients. With automation, you reduce the administrative burden on your team, so they can focus on delivering high-quality care.
Data & Security: Keeping Patient Data Safe
The Challenge: Healthcare organisations are prime targets for cyberattacks. Data breaches can have devastating effects, both financially and reputationally.
How CPS Helps:
- End-to-End Security: We implement robust security measures to protect your data, including encryption, secure access controls, and regular system monitoring.
- Compliance Assurance: Our solutions are designed to ensure your organisation meets all necessary NHS Digital and GDPR standards, so you can stay compliant without the hassle.
The Benefit: Protect your patients’ sensitive information with the highest level of security, and have confidence that you’re always in compliance with regulatory requirements.
Why CPS is the Right Partner for Healthcare
We understand that healthcare is more than just a sector; it’s a lifeline to communities. That’s why we’re committed to being more than just an IT provider — we’re your partner in transformation. We’ve worked with NHS Trusts, independent clinics, and care facilities, and our solutions are built to make your work easier, more efficient, and more impactful.
If you’re ready to take your healthcare organisation to the next level, we’re here to help. Get in touch with CPS today, and let’s start building a future-ready, efficient, and secure healthcare system for your team and your patients.
Ready to Empower your healthcare team and let them thrive? Get in touch today to discuss your needs and book a consultation.
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