1. Reducing Administrative Overload with AI and Copilot
University staff are drowning in paperwork and repetitive tasks. From compiling reports to managing timetables, answering student queries, or drafting policy updates, valuable time is spent on low-value admin.
This is where Microsoft Copilot shines.
Copilot, embedded in Microsoft 365 tools like Word, Excel, Teams, and Outlook, acts as an intelligent assistant, helping staff:
Draft documents automatically: Whether it’s a course handbook, grant application, or internal policy, Copilot can draft content based on prompts, saving hours of manual writing.
Analyse complex data quickly: Finance and planning teams can ask Copilot to summarise budget trends, highlight anomalies, or model different funding scenarios in Excel, tasks that could otherwise take days.
Summarise email threads and automate replies: Admin staff and academics can keep on top of overflowing inboxes by letting Copilot summarise conversations and draft responses.
Automate meeting notes and actions: Teams meetings can be transcribed and summarised automatically, with action points extracted, reducing the need for manual follow-up.
Impact? Staff reclaim hours every week, enabling them to focus on strategic priorities, student engagement, and innovation rather than admin.