Session 3: Reducing the impact of lost knowledge from departing employees with Viva Topics
This webinar series discusses how the Microsoft Viva Suite supports your organisation's journey towards the best hybrid learning environment.
In Session 3, you will learn:
- How we are supporting the University of Surrey with the implementation of the Viva Suite
- How the power of AI combined with curated human expertise can be combined to identify knowledge and make it available to your employees at the right time and from anywhere
- How to ensure that an employee has access to all the content they need to do their jobs well
How often have you heard an employee say they can't do something because a colleague has left and they were the person who could do it?
Whether it's how to unpick a complex spreadsheet, important information around your client or even which meeting room had the video cameras, the tacit knowledge built up but never collected in organisations is huge.
With Viva Topics, organisations can use AI-powered tools to identify the knowledge and make it available to the right people at the right time and reduce the impact of people leaving. Watch this webinar to learn how Viva Topics pulls together the knowledge and puts it in front of employees when needed.
Kevin McDonnell, our Microsoft MVP and collaboration specialist, leads the third webinar briefing of a co-sponsored 6-part webinar series with Microsoft that goes through the importance of having an employee experience platform.
Speakers
Kevin is a solutions architect and comes with a wealth of knowledge in both public sector and commercial organisations providing many years of consulting advice. As a Microsoft MVP, he is interested in SharePoint and is a Microsoft Office 365 specialist. Kevin also represents CPS at various user groups and is a seasoned conference speaker.