CPS Demonstrates IT Service Excellence with ISO 20000-1:2018 (ITSM) Certification Renewal

Date Published 20/05/2020
Category Press Release

Marlow, 20th May 2020 – CPS, as a leading Microsoft Gold Partner, announced today the successful renewal of its ISO 20000-1:2018 certification demonstrating best practices of ITSM processes through the delivery of its Managed IT Support Services.

ISO 20000-1 2018 Certificate number: 307692019

The ISO 20000-1:2018 standard allows businesses to document the design, transition, delivery and improvement of their service management services and ensure that they continue to meet their objectives. With its successful renewal of this standard, CPS has demonstrated that its IT Service Management System meets the stringent requirements to maintain a consistent approach across its business and supply chain to a very high quality.

Harjit Gill, Head of Service Management & InfoSec from CPS said,

We provide Managed IT Support Services across the public, private and charity sectors and delivering a high-quality service is extremely important to us. The successful renewal of our ISO 20000-1 certification means that our customers can be confident in our ongoing commitment to excellence across all areas of our IT service provision.


The ISO 20000-1:2018 international standard is already widely recognised by the IT industry as evidence that all areas of IT service provision are robust, efficient, and responsive.

More about CPS’ awards and accreditations

Read about our ISO 9001:2015 renewal success

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