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Building Everyday Heroes:

Copilot & Agents for Mission‑Driven Teams

Reduce Pressure. Reclaim Time. Increase Impact.

Join our webinar to see how AI-powered agents can support volunteers, streamline service delivery, and help your not-for-profit teams focus on what matters most with Microsoft-funded support to get started.

Event Details:
Date: Friday 27th February, 2026
Time: 10:00am (Please block 1hr)
Online Webinar 

Register now to see what’s possible for your not-for-profit and take the first step towards reducing pressure on your people while increasing your impact.

See What's Possible, Register Now

Why Attend This Webinar?

Not-for-profits are under more pressure than ever. Demand is rising, expectations are higher, and teams are stretched thin. This webinar is designed for not-for-profit leaders and practitioners who want practical help, not hype.

By attending, you will:

  • See how not-for-profits are using AI agents to reduce repetitive work

  • Learn how to improve volunteer and beneficiary experience

  • Understand how to support staff without increasing headcount

  • Discover low-risk, funded ways to explore AI responsibly

Ease your pressure, Register Now

Why It Matters?

Organisational impact:

  • Fewer hours spent on manual admin

  • More consistent, reliable service delivery

  • Better use of existing Microsoft tools

  • Scalable support without growing teams

Individual impact:

  • Volunteer coordinators spend less time answering repeat questions

  • Service teams focus on people, not paperwork

  • Staff stop searching for answers and start getting work done

Many organisations see significant time savings on routine tasks, freeing capacity for higher-value, mission-critical work.

What You Will See Live

Join Microsoft and CPS for a practical, scenario-driven session built around real nonprofit challenges, including:

  • A volunteer & supporter support agent answering common questions instantly

  • A service & case-management agent reducing admin and speeding up responses

  • An internal staff support agent delivering answers directly in Microsoft Teams

These are not concepts, they are working HERO Agent models designed for not-for-profit environments.

Why You Shouldn’t Miss This

  • Live demos tailored to nonprofit realities

  • Honest discussion of challenges and constraints

  • Clear next steps, not sales pressure

  • Opportunity to access Microsoft-funded support

Don't Miss Out! Register Now

The Agenda

  • Welcome: Brief intro by Microsoft & CPS
    • What the session is about
    • Understanding the reality and the opportunity for Not-for-profits
  • Live Scenario Demonstrations
    • Scenario 1: Volunteer & Supported Support Agent
    • Scenario 2: Service Delivery & Case Management Agent
    • Scenario 3: Internal Staff Support Agent (Teams-Based)
  • What this could mean for your Organisation
  • Next steps and Q&A
What you waiting for, Register Now!

Who's On Our Side

Partnering with CPS has been transformative for us. Their strategic IT planning and roadmap sessions help us maintain a solid IT business plan. We’ve completely overhauled our IT systems, throughout the business, particularly leveraging CPS’s skills and experience in the Microsoft ecosystem.

Philip Knight Credit and Risk Director, Asset Advantage

With CPS Managed Support Services, we have a team of specialists that give all our staff great confidence, and CPS’s work on our vision and strategy has been superb. They are lovely people to work with, down to earth, and understand business processes and the charity sector. Many of our people aren’t technical, and it’s great that CPS seems to be so sensitive to that.

Tim Cornish Head of ICT at Carers Trust